Heritage Manager

Heritage managers are responsible for the conservation of, and public access to, heritage sites.

The range of sites includes ancient monuments, historic buildings, landscapes and museums.

Heritage managers balance preserving the fabric and character of their properties with the need to promote and present them appropriately, often within commercial constraints.

Work activities would vary depending on the specific function and seniority of the post but work activities could include: managing budgets; securing funding; generating income from commercial activities; strategic planning; and organising and monitoring building, renovation and conservation work.

Other duties include: responsibility for staff and volunteers; promoting the heritage attraction; project management; developing outreach activities in the local community; dealing with enquiries from the public and researchers; designing and analysing visitor feedback surveys; and event planning.

Starting salaries range from £15,000 to £23,000 for entry-level posts. Salaries for seasonal posts or for posts not requiring a degree may be lower.

Salaries at middle management level rise to £26,000 - £35,000 and high level posts attract salaries of around £35,000 - £55,000.

Although this area of work is open to all graduates, the following subjects may increase your chances: archaeology; history/history of art; heritage or museum studies; marketing or business-related subjects; geography; countryside management.

Entry with an HND/foundation degree only is unlikely. A postgraduate qualification is not always essential, although a pre-entry qualification in heritage/museum management provides evidence of commitment. Many postgraduate courses also include a work placement or work-based project.

Relevant experience is essential, even for entry-level posts, for which competition is fierce. Seasonal work as a tour guide, interpreter or visitor reception assistant, though often poorly paid, provides experience and can sometimes lead to permanent work.

Potential candidates will need a genuine interest in and understanding of the heritage sector and commercial awareness and customer service skills.

Voluntary experience can be gained at many heritage sites and some have structured programmes. Think about your skills and experience and which area interests you most. You are more likely to be successful if you can make a regular commitment. Contact The National Trust and English Heritage regarding relevant voluntary work - training is provided.